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Salesforce guarantees the infrastructure they provide you as a service, but they do not guarantee your data within their applications and infrastructure. Salesforce will not cover any data loss caused by user errors, malicious actions, ransomware or other cyber crime.
Salesforce recommends their customers use an external backup service as a best practice to prevent data loss. Empower your organization and stay in control of your data with SEP SaaS Backup for Salesforce.
Unlimited daily backup of all data
Restore in seconds from any device
Granular recovery of any data, including individual files or emails, with just a few clicks
Easily filter, search, and browse through all data to retrieve lost files
256-bit encryption of data at-rest and in-transit
Blockchain algorithm for the highest level of data security